![]() ![]() To access your orders and transaction history through the Wallet app, you must have an iPhone running iOS 16 or later signed into your iCloud account. So, whenever you pay using Apple Pay, either on a website or through a supported app, the transaction should show up in the Wallet App. Starting from iOS 16, you can review all your transaction history and order details in the Wallet app if you've made a payment using Apple Pay. Similarly, once the order has been shipped, Apple sends another email with the shipping information that will allow you to track your order.Īpple will also contact you via your email address or phone number if there are any changes to your order or if there's something else it needs to contact you about. You should have received a confirmation email that the order has been received and is currently being processed when you purchase a product. Like most online merchants, Apple sends notifications every time an order status is updated. Please note that completed orders older than 18 months are not accessible from web order status.Track Shipments Using Apple Delivery Emails If after that time your order is still not listed, you may contact us via e-mail at.If you faxed or mailed your order, please allow 24 hours for your order to be entered into our system. If you placed your order on-line, please allow one hour for it to be available via Order Status. If you do not see your order listed in the order status page do the following: Who can I call if I do not see my order listed in the order status page or need to make changes or discuss my order?įor order status and information, visit the following link: Order Status, or call one of the following phone numbers during the hours of operation. Shipping days are Monday through Friday, excluding bank holidays. The Apple Store delivers Monday through Saturday with Parcel Post. Please allow 9 working days for the delivery. Please note orders less than £235 inc VAT will ship via Parcel Post. The Apple Store delivers Monday through Friday with express service. Shipping time for express service is up to six business days. The Apple Store offers express service. If you have submitted a promotional claim and would like to check its status, please refer to the phone number printed on your claim coupon and call to speak with an Apple representative. Once you have provided this information, Apple can continue processing your order and will provide you with the estimated dates your products will ship from its distribution sites. Action Required: Your order has been received but it cannot be processed due to incomplete payment or lack of other important information.Cancelled: All items on your order or order line have been cancelled.Mac products has been processed completely or shipped. Completed: Your order containing electronic software products.Electronically Delivered: Your electronic software product(s) or activation key has been issued to you.Shipped: All items on your order or order line have shipped from Apples warehouse(s).Once your order is open, Apple will provide you the estimated dates that your products will ship from its distribution sites. Open: Your order or order line has begun processing but has not yet shipped.And your privacy is protected every step of the way. 2 Simply check out online and in apps with Apple Pay on your iPhone or iPad, then select Pay Later. Plus, you can keep up with friends and family. 1 Apple Pay Later allows you to split your purchase into four equal payments over six weeks with no interest, fees, or surprises. You can also locate items using AirTag or Find My technology. In most cases, Apple can begin processing your order in approximately 45 minutes from the time you place your order on-line and may take longer depending on large quantity orders or method of payment. The Find My app makes it easy to keep track of your Apple devices even if they’re offline. Order Received: Your order has been received but has not begun processing.If the lead time changes, Apple will contact you via email or telephone and provide a revised shipping estimate. The lead time is in business days (Monday through Friday) and excludes bank holidays.Īlthough every effort is made to ship your order according to the lead time provided, shipping dates may change due to changes in supply. The estimated shipment date is based on the lead time you were quoted when you placed your order. We will make every effort to ship your order on or before the estimated shipment date on the order status page. If you do not see your order listed in the order status page do the following. How do I check status of my promotional claim? ![]()
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